Toms River, NJ - Serving NJ/NY/PA/CT
Phone: 732.270.5002

Hosted Telephone Systems

Single or multi-site office location call distribution

Branch offices can now look like they are sitting right in headquarters as your employees in geographically disparate locations can take advantage of the same communications features and functions such as shared auto-attendant and shared receptionist for multiple locations. MAX Virtual Call Center also automatically routes overflow calls to branch office locations and because it has a consolidated directory, 4-digit intercompany dialing and 4-digit call transfer between multiple office locations is FREE. Mobile workers can also be assigned to a branch or headquarters location with voicemails all on one shared common platform.

MAX Virtual Call Center’s reporting dashboard manages all agents, balancing inbound and outbound voice and data communications so that your agents are optimally deployed and customers are not left waiting. Its hosted browser based delivery model requires no extensive capital investment in servers, software, maintenance, or specialized staff. MAX Virtual Call Center is priced monthly per seat, and typically costs 70% less than premise- based systems.

Over 45 standard Features

  • Simultaneous Call (scheduled)
  • Sequential Ring
  • Scheduled Call Control
  • Call Forwarding / Selective
  • Calling Line ID / Calling Name
  • Calling Line ID Blocking
  • Caller Line ID / Caller Name
  • Web-based Main # Control
  • Voice Mail to E-Mail
  • Voice Messaging Call-Back
  • Individualized 0-Escape Targets
  • Text Notification of New Message
  • Urgent Message Notification
  • Receptionist Station with BLF
  • Call Transfer / Call Hold / Call Park
  • Call Pick-Up
  • Music/Message on Hold
  • Intercom
  • Paging Groups
  • Toll Free Service
  • Click-to-dial from Outlook
  • Click-to-dial from On-Screen Call
  • History
  • Personal Speed Dials
  • Company Directory on Phone
  • Redial
  • Hunt Groups
  • Web-based Services Management
  • Call History
  • Call Summary Report
  • Barge-in
  • Selective Call Rejection
  • Selective Call Acceptance
  • Anonymous Call Rejection
  • Ad-hoc Call Recording
  • Hoteling
  • Remote Phone #s
  • Call Waiting
  • 3-way Calling
  • 911 Call Delivery
  • Unlimited Domestic Calling

Want to learn more?

Check out the brochures below, or contact us today!